Important Disclosures
Web Based Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
1.-We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
2.-We will only retain personal information as long as necessary for the fulfillment of those purposes.
3.-We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
4.-Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
5.-We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
6.-We will make readily available to customers information about our policies and practices relating to the management of personal information.
7. We will not sell or share numbers with third parties.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. This short outline included important aspects of our privacy policy. To review our entire privacy policy, email us at the address on our home page.
Web Based Government Disclosure
These materials are not from HUD, FHA, the USDA, or the VA. These materials were not approved by any government agency. They are independent of any government agency. We are not in any way affiliated with any organization listed or referenced within this website, including HUD/FHA/USDA/VA. The inclusion of various education, information, web links, or materials are not an endorsement of the Sender or any of its employees or business partners.
For information directly from HUD/FHA, visit https://www.hud.gov/guidance
For information directly from the VA, visit http://www.benefits.va.gov/HOMELOANS/
For information directly from the USDA, visit http://www.usda.gov/wps/portal/usda/usdahome?navid=GRANTS_LOANS
Web Based Customer Complaint Policy
It is the policy of our company to respond to customer complaints, disputes and issues immediately, to take each complaint seriously, to investigate each complaint however small it is – immediately and to take remedial actions swiftly.
As soon as a complaint is received, it is documented and is logged into a special log. The complaint is sent directly to the Customer Complaint Officer or his designate, in order to take action.
All complaints and records of complaints are kept in a special complaints binder along with all the Customer Complaint Officer’s Quality Control Files and other written policies so employees can easily access them and use them to provide better customer service.
Reports on complaints are reviewed during the Customer Complaint Officer’s meetings with our Board.
We are focused on providing financial products and services to all customers in compliance with all Federal and State regulatory policies including but not limited to consumer protection, fair lending and civil rights laws.
For more information, contact us at the number on the Home Page.
Terms of Service
1. Use of the Site
You agree to use this Site only for lawful purposes and in a way that does not infringe the rights of or restrict the use of this Site by any third party. Prohibited behavior includes harassing or causing distress or inconvenience to any user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Site.
2. Intellectual Property
All content, trademarks, service marks, logos, graphics, and software on this Site are the property of My Florida Mortgage Solutions or its licensors and are protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works of any materials without our prior written permission.
3. User Content
If you submit any content to our Site (e.g., comments, reviews, or feedback), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, display, and distribute such content in connection with our business.
4. Disclaimer of Warranties
This Site is provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, secure, or error-free, or that any defects will be corrected.
5. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of or inability to use the Site, including damages for loss of profits, data, or other intangibles.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.
7. Termination
We reserve the right to suspend or terminate your access to the Site at our sole discretion, without notice or liability, for any reason, including if we believe you have violated these Terms.
8. Changes to Terms
We may update these Terms from time to time. Your continued use of the Site constitutes your acceptance of the updated Terms.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of USA, without regard to its conflict of law provisions.
